Privacy Policy

1. Introduction and Scope

ProMentIQ ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Data

We collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information
• Educational background and learning preferences
• Any other information you choose to provide

2.2 Usage Data

We automatically collect information about how you interact with our website, including:

• IP address and browser type
• Pages visited and time spent on pages
• Clicks and navigation patterns
• Device information and operating system

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services
• To process registrations and course enrollments
• To communicate with you about courses, updates, and promotions
• To send newsletters and educational content
• To respond to inquiries and support requests
• To analyze usage patterns and improve user experience
• To comply with legal obligations
• To prevent fraud and enhance security

4. Data Sharing and Third Parties

We may share your information with:

• Service providers who assist in delivering our services (hosting, payment processing, email services)
• Partners for educational programs and certifications
• Law enforcement if required by law
• Business partners for marketing purposes (with your consent)

We do not sell your personal data to third parties for their independent marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time, subject to legal and contractual obligations.

6. Your Privacy Rights

Under Thai and international data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Port your data to another service provider

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete such information promptly.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection rules.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@promentiq.com
Address: 123 Silom Road, Bangrak, Bangkok 10500, Thailand