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Cookie Policy

Last Updated: December 15, 2024

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website recognize you, remember your preferences, and provide a better user experience. Cookies are typically stored on your device and sent back to the website when you visit again.

2. Why We Use Cookies

ProMentIQ uses cookies to:

  • Provide essential functionality and improve user experience
  • Remember your preferences and login information
  • Analyze website traffic and user behavior
  • Enable marketing and targeted advertising
  • Protect against fraud and enhance security

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, user authentication, and basic navigation. These cookies cannot be disabled without affecting website functionality.

3.2 Analytics Cookies

We use Google Analytics and similar tools to track how visitors use our website. These cookies collect information about pages visited, time spent, and user interactions. This data helps us improve our services.

3.3 Functionality Cookies

These cookies remember your preferences and choices, such as language settings, theme preferences, and saved course bookmarks, to provide a personalized experience.

3.4 Marketing Cookies

These cookies track your activity to display relevant advertisements and marketing content. We may share this information with advertising partners to show you relevant ads on other websites.

4. Third-Party Cookies

We work with third-party service providers who may set their own cookies:

  • Google Analytics for website analytics
  • Payment processors for secure transactions
  • Social media platforms for integration
  • Advertising networks for targeted marketing

5. Cookie Consent

When you first visit our website, we display a cookie consent banner. By accepting cookies, you consent to all types of cookies described in this policy. You can change your preferences at any time through the cookie settings in your browser or by contacting us.

6. How to Manage Cookies

6.1 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Privacy, search, and services > Clear browsing data > Cookies

6.2 Opt-Out Options

You can opt out of personalized advertising by:

  • Using the Google Analytics Opt-out Browser Add-on
  • Visiting the Digital Advertising Alliance opt-out page
  • Adjusting your browser's Do Not Track settings

7. Cookie Details Table

Cookie Name Purpose Duration Type
session_id User authentication and session management Session Essential
cookie-consent Remembers cookie consent preference 1 year Essential
_ga Google Analytics - User identification 2 years Analytics
_gid Google Analytics - Session tracking 24 hours Analytics
user_prefs Stores user theme and language preferences 1 year Functionality
utm_source Marketing campaign tracking Session Marketing

8. Data Retention

We retain cookie data only as long as necessary to fulfill the purposes outlined in this policy. Analytics data is typically retained for 26 months. You can request deletion of cookie data at any time.

9. Cookie Policy Updates

We may update this Cookie Policy periodically. The "Last Updated" date at the top of this page indicates when the policy was last modified. Continued use of our website constitutes acceptance of updated policies.

10. Contact Us

If you have questions about our cookie practices, please contact us at:

Email: privacy@promentiq.com
Address: 123 Silom Road, Bangrak, Bangkok 10500, Thailand

ProMentIQ

Advanced IT courses platform dedicated to transforming careers through quality education.

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  • Email: contact@promentiq.com
  • Phone: +66 (2) 123-4567
  • Address: 123 Silom Road, Bangkok 10500, Thailand

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